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Understanding community needs.

The Preble County Mental Health & Recovery Board is a non-profit agency that contracts & funds local agencies to ensure that quality mental health & addiction recovery services are available to all Preble county residents.

The Opportunity

The Preble County Mental Health & Recovery Board (PCMHRB) wanted to develop a more holistic understanding of their county’s community and to identify community service network gaps.

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OUR APPROACH

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Data sharing conversations with Preble area hospitals & providers

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Dashboard development

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User testing & user interface design

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Interviews with PCMHRB providers & partners

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Workshops with PCMHRB board staff members

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Data analysis

OUR FINDINGS

The following opportunities were identified:

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Gain access to provider data

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Improve data standardization and searchability

Deliverables

We have built three dashboards to help inform PCMHRB’s decision-making. The dashboards will eventually include hospital encounter data and Medicaid Reverse Extract Claims from GOSH-enrolled patients. These enhancements will continue to clarify the Preble community picture for PCMHRB.

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Alcohol Use Disorder (AUD) Dashboard

Identifies individuals with AUD so that the board can ensure they are connected with services.

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"Familiar Faces" Dashboard

Identifies individuals appearing in multiple systems for acute care, criminal justice encounters, and mental health and addiction services.

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Population Dashboard

Allows users to view data for their respective county or region by diagnoses, demographics, services, or any axis of care.

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“Ascend and the addition of real-time data has been a changing force in our behavioral health system in Preble County. The support and expertise of Ascend’s team is a valuable asset to our community.”
Amy Raynes

Amy Raynes, Executive Director

Preble County Mental Health & Recovery Board