Communicate important information to your community in real time.
Many communities lack the ability to effectively inform the public of urgent public health and safety information and target it to those who need it most. That’s where Ascend Notify comes in.
How We Help
Ascend Notify allows public health organizations to immediately alert their communities via text message about important events and concerning developments like foodborne illness or communicable disease outbreaks.
Organizations using the tool have the freedom to fully customize the content and control the timing of the messages sent, and can inform their community on a variety of topics through a central, easy-to-use tool.
Product Features
Fully Customizable
Send pre-prepared or custom alerts for unique situations as they arise. You have total control of the content, timing, and sending of alerts.
Easy Implementation
Anyone can sign up for alerts by simply texting their zip code to a pre-established phone number. You control the marketing strategy that works best for your community. We provide you with creative to kickstart your marketing and build awareness of the program in your area.
Aligns with your Data
Alerts can be triggered by data from any epidemiological reporting tool (EpiCenter, ODMAP, etc.).
How It Works
Community members can easily sign up for Ascend Notify and choose the types of messages they want to receive.
Text to sign up
Community members can easily sign up for the service by texting their zip code to a pre-established phone number.
Set preferences
After signing up, they can adjust what types of notifications they receive through the link in the confirmation text message.
Receive notifications
When notifications are sent out about different topics, users who have signed up for notifications for the topic will receive a text message.
The Ascend Notify Dashboard
Manage how you communicate with your community through an easy-to-use dashboard experience.
Create messages with ease
Create custom text messages or select from pre-assembled message templates.
Target your messaging
Message only the members of your community that are interested in a topic. Community members can choose the types of messages they receive.
Analyze message results
Check how well your messages performed through the dedicated Metrics page.
Manage subscribers
Review, add, edit, or remove subscribers from subscriber groups through our easy to use dashboard.
Use Cases
A Single Solution for Community Text Messaging. Inform your community on a variety of topics through a central, easy-to-use tool. You have the freedom to fully customize the content of the messages you send and the topics users can sign up for.
Environmental Health Emergencies
Provide warnings and updates during natural disasters, boil advisories due to water contamination, foodborne illness outbreaks, etc.
STI / STD Surge Alerts
Provide alerts when high levels of sexually transmitted infections are reported in your community.
Narcan Information
Remind individuals when their Narcan kits are set to expire and provide info on how and when to use them.
Community Event Info
Inform your community about upcoming events and resources as they become available.
“The devastating impacts of fentanyl in the drug supply is playing a significant role in [overdose] deaths. The good news is we continue to see an ever-increasing number of support systems being put in place to help those in need. And our announcement of the OD surge alert system is another tool to help support those suffering from addiction.”
Jennifer Wentzel
Montgomery County Health Commissioner