Delivering more proactive care for patients.
Ohio's Hospice is a partnership of mission-driven, not-for-profit hospices in Ohio committed to a shared vision of strengthening & preserving community hospices.
The Opportunity
Hospice organizations must deliver the same high-quality care if the patient is in a full equipped in-patient unit, or in the comfort of their own home. Ohio's Hospice engaged Ascend to develop predictive analytics tools to improve quality and efficiency of care.
OUR APPROACH
Interviews with leadership, clinicians and front-line staff
Exploratory data analysis
Iterative model development and testing
Persona development
UX workshops
OUR FINDINGS
The following opportunities were identified:
Estimate the time a new patient will be in care
Identify the needed nursing staff
Determine the cost of each patient
Deliverables
The combination of predictive analytics and design thinking is opening doors for Ohio’s Hospice to predict length of stay, identify resource needs, and determine costs, resulting in a more proactive way to deliver high-quality care for patients.
Short Stay Patients Model
Predicts individuals who will remain in care for one week or less
Length of Stay Model
Predicts the number of days remaining on service and the service intensity add-on periods through regression
Visual Display Prototype
Allows the care team to see the data points on a dashboard prototype
The Outcome
Accuracy
When classifying individuals who will remain in care for one week or less
Accuracy
When classifying patients in the last two weeks of service
Accuracy
When predicting the number of days remaining on service and the service intensity add-on periods through regression
“Our partnership with Ascend is an integral part of our long-term technology goals. We are committed to working together to benefit the community we are privileged to serve.”
Kent Anderson, CEO
Ohio’s Hospice